If you need any help or can't find the answer to your questions, call, email, or chat with us live!

Monday - Friday: 11am - 8pm
Saturday: 10am - 7pm
Sunday: 11am - 5pm

410-267-7669

info@pureboardshop.com

Pure Board Shop
1908 F Forest Drive
Annapolis, MD 21401

Visa
Master Card
Discover
Amex
PayPal

Sales tax only applies to residence living in the state of Maryland.
Current Maryland sales tax is 6%. Tax is not applied to shipping.

We would be happy to take your order over the phone. Give us a call @ 410-267-7669 to place your order.

It depends. Orders are usually shipped out the same day if the order is received by 2:00 p.m. EST. However, this is not guaranteed, we do are best to get you the product as soon as possible. Next it depends on what shipping method you choose. We offer Ground shipping, 2 Day shipping, and next day shipping methods. We will use a variety of shipping companies to deliver your order in the best way possible. Ground shipping can take between 3-7 business days depending on where in the U.S. you are located. Your order will be shipped from our Annapolis, MD location.

U.S. Shipping Only
Order Total	Ground	2 Day	Next Day
Under $29.99	$8	$30	$45
$30 -$ 74.99	$12	$40	$60
$75 - $149.99	FREE* (AK & HI $30)	$50	$75
$150 - $799.99	FREE* (AK & HI $40)	$65	$85
$800 and up	FREE* (AK & HI $50)	$80	$99
	3-7 Business Days	2 Business Days	1 Business Day
* Not including Alaska & Hawaii

Pureboardshop.com is still working on shipping internationally. We will work with you on a case-by-case basis, please call for more information. Our website is not currently set up to handle international orders.

You can return an item within 14 days from the day you receive the order.
We would be happy to exchange the item for another item or refund your payment.
AS OF 2-21-08 ANY SALE ITEM PURCHASED OVER 20% OFF IS NOT RETURNABLE.

Step 1: Call us for an RA#. You must have an RA# before you can return an item. An RA# is a code that will help us track your return. Your RA# must be clearly written on the outside of the box.

Step 2: Ship the item to:
Pure Board Shop
1908 F Forest Drive
Annapolis, MD 21401
(Please include a copy of the order, including the RA#, order #, your name, address, and phone #. Also include a reason for the return and if you are exchanging the item or you want a refund.)

Step 3: We review the return and then exchange the item or refund your account. If we have any questions we will contact you. We will contact you after the return has been processed.

RA# (return authorization number) must be written on the outside of the box. Any boxes without an RA# clearly readable on the outside of the box will be sent back. Any used items cannot be returned. All items must be unused and unworn. Clothing cannot have been worn or washed. Shoes must appear to be new, cannot have been worn outside or skated in. Skateboards that have been grip-taped or used cannot be returned or refunded. The only exception would be a deck with a manufacturing defect. No returns on assembled, custom complete skateboards. Videos must be unopened.

All returned or exchanged items will be refunded the amount of the item less any shipping and handling charges.
This will include those items which were shipped with free shipping.
This will also include those items that Pure was charged more for any shipping and handling charges than Pure charged you.
You are also responsible for shipping the item to us and will not be refunded any shipping charges you may incurred when returning the item.

You can check your up-to-the-minute order status by logging into your account and clicking order status.
Click here to check your order status

Employees, relatives and affiliates of Pure Board Shop and pureboardshop.com are excluded from any contests, free promotions or give-aways.